Built for independent auto repair shops

AI PHONE ANSWERING FOR REPAIR SHOPS THAT CAN'T MISS ANOTHER CALL.

MechLine answers overflow and after-hours calls, captures vehicle details, and organizes every lead inside your shop dashboard so your team can follow up faster.

Test the AI Receptionist →See How It Works
24/7
After-hours intake
Lead details
Captured cleanly
Follow-up
Organized for your team

MechLine Dashboard

Live intake
Incoming overflow callNow
AI voice intakeListening
New LeadHigh
2021 Toyota CamryBrakes grinding
Preferred time: Tomorrow morning
Internal note: Customer requested morning availability.
Needs callback • Follow-up status open
Customer CallQuote
2018 Ford F-150 • check engine light • wants estimate range
3New leads
2Callbacks
1Jobs need time
4Today appts
The Problem
Shop phones ring at the worst possible time.
You're under a car, helping a customer, ordering parts, or closed for the night. Voicemail can collect a message, but it does not organize the job or give your team a clean next step.
☎

Calls happen during real work

The front desk is busy, techs are moving, and the caller still needs help.

□

Details get scattered

Name, phone, vehicle, issue, urgency, and preferred time need one place to land.

⏱

Follow-up loses momentum

Even a good lead can sit too long when the day gets crowded.

$

Missed calls can cost work

Example only: surfacing two missed calls a week can reveal meaningful potential work for some shops.

$400
Example repair order
2/WK
Example missed calls surfaced
$3,200
Example monthly work surfaced
REALITY
Results depend on your shop
How It Works
You stay focused on the shop. MechLine catches the call.
Use MechLine after hours, during lunch, or as overflow when your team is already busy.
01

Customer calls your shop

The call reaches your configured shop flow.

02

MechLine answers when needed

The AI assistant handles intake when your team cannot pick up.

03

AI captures key details

Name, phone, vehicle, issue, urgency, and appointment preferences are collected.

04

Your dashboard updates

Your team sees the lead, follows up, adds notes, and updates status.

MechLine Dashboard
Every call becomes an organized lead.
See who called, what they drive, what they need, and what has to happen next.

Sample Shop Workspace

Calls • Jobs • Follow-ups • Reports
8
Today's calls
3
New leads
2
Callbacks
1
Jobs need time
4
Today appts

Today's Work

Brake noise callback2021 Toyota Camry • high urgency
Urgent
Quote request2018 Ford F-150 • check engine
Quote
Appointment preferenceTomorrow morning • needs confirmation
Time

Call Detail: Repair Lead

Vehicle2021 Toyota Camry
IssueBrakes grinding
Preferred timeTomorrow morning
StatusNeeds callback
Internal notes: Customer requested morning availability. Confirm schedule before promising a time.
What It Captures
Cleaner intake without another front desk screen.
👤

Customer and phone

Name and callback number for faster follow-up.

🚗

Vehicle info

Year, make, model, and mileage when available.

🔧

Service issue

What the caller needs, summarized in plain shop language.

⚠

Urgency

Routine calls, urgent repairs, tow requests, and callbacks get separated.

🗓

Appointment preference

Captures preferred timing for your team to confirm.

📝

Internal notes

Shop-only context, follow-up due dates, and status updates stay organized.

Honest by design
MechLine does not replace your shop. It backs it up.

After-hours intake

Useful when the shop is closed.

Overflow support

Helpful when the team is already busy.

Human follow-up

Your team confirms pricing and availability.

Clear AI disclosure

Helpful intake, not pretending to be a person.

Comparison
How it stacks up.
Voicemail can record a message. MechLine is built to collect shop-ready details and put the next step where your team can act on it.
Capability
Voicemail
MechLine AI
Receptionist
After-hours coverage
Only if caller leaves a message
Answers when routed
During staffed hours
Captures vehicle info
Caller may mention it
Structured vehicle intake
Manual notes
Captures appointment preference
Unstructured message
Preferred timing captured
Can ask live
Organizes follow-up
Separate inbox
Follow-up ready dashboard
Manual process
Works nights and weekends
Records a message
Available when routed
Requires staffing
Monthly cost
Free
Plan-based
Higher monthly payroll cost
Example Math
Pays for itself fast.
Example only: recovering a few missed calls per week can offset the monthly cost for some shops.

One clean follow-up can matter.

This is a simple example to help a shop owner think through missed-call value. It is not a guarantee, and your actual results depend on your call volume, repair order value, and close rate.

Cleaner follow-up, not magic math
Missed calls surfaced per week6
Average repair order$428
Example conversion rate30%
Example revenue surfaced / week$770
Example monthly value$3,080
MechLine AI costSelected plan
Example net gain$3,080 minus plan cost
Example only. Actual repair order value, conversion rate, call volume, and results depend on your shop.
Pricing
Simple plans for real repair shops.
Need help choosing? Book a demo and we will map the right setup for your shop.

Starter

$97 / mo
Single-location shops
  • AI phone answering for after-hours and overflow
  • Vehicle info capture
  • MechLine dashboard
  • Follow-up statuses
  • Internal notes
  • Basic setup support
Book a Demo

Pro Shop

$197 / mo
Busy single-location shops
  • Everything in Starter
  • Higher call volume support
  • Jobs and appointment preferences
  • Follow-up due dates
  • Reports summary
  • Team access
  • Priority support
Test the AI Receptionist

Multi-Shop

$347 / mo
2-5 locations
  • Everything in Pro Shop
  • Multiple shop dashboards
  • Per-location routing
  • Owner/admin visibility
  • Team/client access
  • Shop-specific settings
  • Custom onboarding
Book a Demo
FAQ
Questions shop owners ask.
Does this replace my front desk?
No. MechLine is best as overflow, missed-call, and after-hours backup. Your team still confirms pricing, availability, and anything that needs human judgment.
Will customers know it is AI?
Yes. We recommend being clear that callers are speaking with an AI assistant for your shop.
What happens if someone asks a complicated question?
MechLine captures the question and flags it for follow-up instead of guessing about diagnosis, pricing, policy, or availability.
Can I use this only after hours?
Yes. Many shops start with after-hours coverage and add overflow routing later.
Can I use this for overflow calls?
Yes. It can help when the team is busy, at lunch, under a car, or already helping another customer.
Does it work for multiple shops?
MechLine supports shop-specific calls, settings, dashboards, and owner/admin visibility.
What information does it collect?
Name, phone number, vehicle details, issue summary, urgency, appointment preference, internal notes, and follow-up status.
Can I cancel or pause?
Shops can be paused or archived when needed. We can talk through the right setup during onboarding.
How fast can setup happen?
Setup timing depends on call routing, shop settings, and testing. The goal is to keep onboarding practical and lightweight.
Get Started
Ready to clean up missed-call follow-up?

TEST THE AI RECEPTIONIST

We will walk through your shop hours, services, common questions, and callback preferences. Then you can test how a call becomes an organized lead.

✉
info@mechlineai.com
☎
Book a quick demo or test call
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Built for independent repair shops

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STOP LETTING MISSED CALLS BECOME SOMEONE ELSE'S REPAIR JOB.

Test MechLine with your shop flow and see how calls turn into organized leads.

Test the AI Receptionist →Book a Free Demo